Bookings, menus, online ordering, search. Written by the people building the product, between services.
The servers are in London, so the owner stopped worrying. The transfer test is where the supplier is registered, and the wrong answer leaves the restaurant exposed.
A guest asks for the terrace footage after a fall. The recorder overwrites fortnightly, other diners are in frame, and the retention setting can remove the evidence mid-dispute.
A discount code at the foot of a table confirmation makes the whole message direct marketing. The exposure behind that mistake is far higher than older guidance suggests.
A credit note, an administration fee and a refund left to the month-end run are three separate breaches of one regulation, on a clock that started the day the message arrived.
Ring at 19:15 and the cancellation lands on a docket. The four-top is released at cash-up, long after the cover was lost, and nothing in the building counts it.
A new page can wait days or weeks to be crawled, and a seasonal menu has only six weeks to sell. Nothing tells the restaurant whether a search engine was ever told it exists.
A service charge, a packaging fee and a card fee arrive after the guest has already chosen. The risk is refunds on every affected order, a penalty on top, and the basket abandoned.
A £62 order fails at the last screen with money still on the card. The guest reorders through a commission-charging app, and the restaurant never learns why the basket was lost.
Google withdrew star eligibility in September 2019 from a restaurant's own review markup. An undisclosed incentive behind those ratings adds legal exposure to the wasted effort.
A wall matrix left unchecked becomes an inaccurate written claim about a named allergen. The rule that binds a dining room answering out loud turns on where the guest chooses.
Twenty-three days after a guest collected the bag, the issuer pulls the money back. The dispute is answered from whatever the system recorded that night.
A listing that shows a bare domain and no icon loses the click to a directory charging commission on the same table. Google will not change a wrong site name on request.
