Bookings, menus, online ordering, search. Written by the people building the product, between services.
A booking email can confirm a table without authorising promotions. Mix the two, and a routine guest record can become a PECR compliance risk.
A late-night ordering window can accept a hot-food order that cannot be supplied in time, creating guest disputes, staff rework and licensing risk.
A short VAT window can leave children's meal prices and treatment out of step across menus, websites and tills. Check the scope before service.
Five-star incentives can distort a restaurant’s review evidence and create consumer-law and platform-policy risk. This TableSpark film explains the current UK position on review incentives, review gating, staff targets and negative feedback.
Private-dining enquiries get lost when event details sit in notebooks, inboxes and conversations. This TableSpark film shows a clearer route from a mobile-first restaurant website to the owner hand-off.
Private-dining enquiries lose momentum when details, ownership and follow-up sit in different places, leaving valuable group business unresolved.
When a dish sells out but stays orderable online, the next order can trigger a substitution, refund and avoidable guest call during service.
Orders taken against old dishes or closed service times can force staff into guest calls, substitutions and refunds while the kitchen is already busy.
A low headline can become an annual subscription, a charge on every card payment and a separate bill for the rest of the restaurant operation.
Five-star incentives can distort restaurant reviews, trigger platform action and raise consumer-law risk when staff blur asking with manipulation.
Booking, dietary and marketing complaints can expose scattered guest records and missed deadlines before a restaurant establishes what went wrong.
When emergency closure updates conflict across your website, Google, bookings and ordering, guests can travel needlessly, book unavailable tables or complain.