Bookings, menus, online ordering, search. Written by the people building the product, between services.
A takeaway that stays open an hour later on Fridays can be selling hot food after 11pm without a licence, a criminal offence. Here is what counts, what it costs and how to set hours.
A menu priced two years ago is losing margin on every plate while wages, NIC and suppliers rise. Work out plate cost, GP and VAT on one dish before you change a single price.
A shared free-mail login lets the password walk out with the manager, and confirmations that look like spam can lose the guest. Here is how to set up a restaurant email address on your own domain.
A card fee line on the bill can be unlawful, unenforceable and repayable to every guest who paid it, while the card cost it was meant to cover keeps arriving. Here is what the rules say and what to do instead.
A wine dinner with no page to book, a ticket fee on every seat and a band booked before anyone checked the music licence can turn a quiet night into a loss. Here is how to price, license and sell restaurant events.
Your till, booking tool, card payout and delivery app each report a different Saturday, and food and labour costs can drift for weeks unseen. Here is what to read each day and each week.
The sauce changed supplier last week and the menu still says what it said in spring. Here is how a UK restaurant keeps allergen information right at the table and online, and what that costs.
A 14-person enquiry waits three days, the quote has no deposit link and the party cancels: a lost booking and an empty room. Here is how to price, show and protect private dining.
A guessed wait at the door sends walk-ins away and costs the restaurant covers it could have seated. Here is how to quote, notify and record a queue properly, and what it costs.
A drawer that is £20 short, a card total that never matches the payout and a VAT return built from a spreadsheet put the whole business at risk. Here is the cash-up and records routine UK restaurants need.
Card tips, a cash jar and a service charge with no hours behind the split is a tribunal risk. Here is the UK law, the tronc question and a worked 12-person month.
A restaurant website can be live at a working link and still be missing from Google, so guests searching the name land on directories and rivals. Here is what to fix, and what it costs.
