Bookings, menus, online ordering, search. Written by the people building the product, between services.
FIG. 38
Bookings and reservations
A booking reminder can be enabled yet fail before reaching the guest, leaving staff without dependable delivery evidence.
FIG. 39
Bookings and reservations
A reservation message can look genuine yet fail authentication, leaving confirmations quarantined or a restaurant domain open to convincing spoofing.
FIG. 40
Bookings and reservations
An allergy note can reach the booking record yet miss the kitchen and server, leaving staff unprepared for a safety-critical guest conversation.
FIG. 41
Menus and allergens
A free-from or vegan menu label can outlive the evidence behind it, creating a dangerous mismatch between the public promise and the kitchen.
FIG. 42
Running the site
A time-sensitive restaurant update can be stale before an external publishing queue clears, and a page can be live without being ready for guests or search systems.
FIG. 43
Running the site
A new restaurant address can look ready in the editor while a guest reaches a warning page or a different version of the site. Prove the connection before announcing it.
FIG. 44
Ordering and payments
A restaurant can budget card payments from a single headline percentage, then meet premium, international, conversion and dispute charges that were never in the sum.
FIG. 45
Ordering and payments
A promotional POS bundle headline covers hardware. The recurring licences, payment contract terms and the work to connect a restaurant website arrive later.
FIG. 46
Rules and compliance
The same canned drink can carry a deposit when it leaves in a bag and none when it is drunk at the table, and the customer notice must match the route chosen.
FIG. 47
Rules and compliance
A busy Saturday can put more than 200 people inside a restaurant that has never counted, leaving the owner exposed to a future duty or to spending nobody asked for.
FIG. 48
Rules and compliance
A new inspection changes the official record while your website still quotes the old rating. Any guest can check that mismatch in seconds, on the phone in their hand.
FIG. 49
Rules and compliance
Your deposit and cancellation terms may exist and still never reach the guest booking on a phone. That gap turns a routine cancellation into an argument.