Bookings, menus, online ordering, search. Written by the people building the product, between services.
A marketplace pays once a week, after commission, refunds and credits are netted off one invoice. The bills it has to cover are not on that cycle.
Two reservation platforms publish different answers about who controls guest data from a booking on a restaurant's own site, and the wrong one surfaces under pressure.
Autoplay overrules the page's own preload hint, so the download starts before the guest has asked. The lost booking never announces itself.
A booking page inherits a fourteen-day refund promise from a checkout template, and every deposit taken through it is argued on the guest's terms rather than the restaurant's.
A pre-selected extra on a booking form charges the guests who did not notice it, and each of them is entitled to claim a refund of the charge.
A website and a Business Profile are two records kept behind different doors, and exceptional dates have their own control — so a closure can reach one and leave the other wrong.
A number a guest left to hold a table was left for the booking. Ringing it with a midweek offer is a different rulebook, another register, and complaints that reach the regulator.
Written allergen information belongs on the main menu, or ideally one click away. Most owners have never counted the taps to it, or seen that their PDF is outdated.
On mobile, a documented Google feature can show featured posts ahead of reviews; the reviews are still one tap away, but a stale offer can be the first thing a guest reads.
Switching on online ordering looks like a deploy. The guidance calls it a way of trading with a lead time attached, and assuming an existing registration covers it is the risk.
A menu transcribed by AI from a photograph goes public in the restaurant's own name the moment somebody selects Publish, and every price it gets wrong is an argument at the door.
Ordering links a restaurant never chose can sit beside its name on Google, taking commission on orders it had won. Two settings say which link it asks Google to show first.
