JOURNAL / INDEX · 410 ENTRIES · PAGE 15 OF 34 LAST ENTRY 2026-10-24
THE JOURNAL PUBLISHED FROM LONDON · 51.5072°N 0.1276°W

Everything we learn, written down

Bookings, menus, online ordering, search. Written by the people building the product, between services.

Last published 24 Oct 2026 — the TableSpark team, London
ARTICLES403
FILMS33
TOPICS9

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169–180 of 403 Newest first · Articles Articles ✕

September 2026

2026-09 12 entries
FIG. 170 Cost and comparison
Cost and comparison 2026-09-16

The Smallest Direct Order Worth Taking, Once Packaging, Card Fees and Commission Come Out of It

A small order carries the same packaging, the same fixed card fee and the same handling minutes as a large one, and a marketplace commission takes more than a third off the top.

FIG. 171 Ordering and payments
Ordering and payments 2026-09-16

Your Payment Provider Can Still Close Your Account — From April It Owes 90 Days and a Reason, But Only on New Contracts

Losing a merchant account stops the till, the checkout and every held deposit at once. A new statutory notice floor arrives in April, but the contract date decides who is exposed.

FIG. 172 Running the site
Running the site 2026-09-16

Who Can Still Log Into Your Restaurant's Website After a Manager Leaves?

Website, social and ordering logins seldom reach a restaurant's offboarding checklist — so unless someone revokes them, a former manager can still publish a wrong price.

FIG. 173 Building the website
Building the website 2026-09-16

How Many Taps From Your Homepage to a Booking? Count Them Tonight.

Click depth to a booking is one measurable number, countable in a minute. On a template-built site it is usually not one, and the friction never reaches the owner as a problem.

FIG. 174 Ordering and payments
Ordering and payments 2026-09-16

The Free-Delivery Threshold: a Mandatory Delivery Charge Stays in the Total Until the Basket Reaches It

A \"free delivery over £40\" offer does not make the fee non-calculable: a mandatory delivery charge must stay in the running total until the basket reaches the threshold.

FIG. 175 Building the website
Building the website 2026-09-16

Four Companies Answer Before Your Menu Does

Nobody ever removes a widget that has stopped being useful, so it keeps fetching from someone else's server on every page view, and the cost lands on a guest who quietly gives up.

FIG. 176 Cost and comparison
Cost and comparison 2026-09-15

Your Website Tools Renew Themselves, and the Reminder Rules Announced for January 2027 Are Not Written for Your Business

Nobody warns a restaurant before its website add-ons renew, and the rules announced for January 2027 were drafted for consumers, so the recurring fees keep leaving unannounced.

FIG. 177 Search and being found
Search and being found 2026-09-15

Search Console Now Has a Report for AI Overviews — What It Counts, and What a Restaurant Can Read From It

Google's new AI report lists impressions, pages, countries, devices and dates — an impressions instrument, not a traffic one, and a missing click figure is no failure.

FIG. 178 Search and being found
Search and being found 2026-09-15

Your Best Dish Photo Might Never Reach Google Images. The Mechanism Is in How the Site Is Built.

A dish photograph set as a CSS background is excluded from image indexing outright, however sharp it is, and the decisions that settle the rest are made when the site is built.

FIG. 179 Cost and comparison
Cost and comparison 2026-09-15

Read the Minimum Term Before You Sign — Your Business Gets No Cooling-Off Period

The cancellation rights a shopper takes for granted stop at the business name on the contract, which is why the exit-fee clause costs more to ignore than the sales page.

FIG. 180 Ordering and payments
Ordering and payments 2026-09-15

The New Rule That Decides Whether Your Ordering Takings Come Back If the Payment Provider Fails

With some ordering arrangements a restaurant's takings sit with a payment firm, outside FSCS cover; firms that failed between 2018 and 2023 left average shortfalls of 65%.

FIG. 181 Building the website
Building the website 2026-09-15

Opening a Second Site: New Website, or One More Page on the One You Have?

Signing a second lease forces a website decision most owners make in a fortnight, and the wrong structure leaves two menus quietly drifting apart for years.

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