JOURNAL / INDEX · 410 ENTRIES · PAGE 16 OF 34 LAST ENTRY 2026-10-24
THE JOURNAL PUBLISHED FROM LONDON · 51.5072°N 0.1276°W

Everything we learn, written down

Bookings, menus, online ordering, search. Written by the people building the product, between services.

Last published 24 Oct 2026 — the TableSpark team, London
ARTICLES403
FILMS33
TOPICS9

All entries

181–192 of 403 Newest first · Articles Articles ✕

September 2026

2026-09 12 entries
FIG. 182 Running the site
Running the site 2026-09-15

Who Actually Holds Your Restaurant's Domain? The Registrar Account Question

Nominet's transfer code goes to the registrant of record, not whoever pays the renewal. If that is a former web designer, the delay lands on the restaurant mid-switch.

FIG. 183 Guest data and privacy
Guest data and privacy 2026-09-15

Guests Rank Stamp Cards Fifth of Ten — Here Is the Order They Actually Give

Most restaurants pick a loyalty mechanic on what it costs to print, not on what guests say they want, and the published ranking puts stamp cards fifth of ten.

FIG. 184 Search and being found
Search and being found 2026-09-15

Google Must Rank You on 'Objective, Non-Discriminatory' Criteria Now — Even in AI Answers

A new duty obliges Google to rank organic results, and AI answers, on objective criteria. It sets the rule of the gate, not the winner, and a site's missing signals still cost it.

FIG. 185 Cost and comparison
Cost and comparison 2026-09-15

The Hour You Spend Updating the Site Now Has a Number to Set Against It

Updating prices, photos and hours on the restaurant's own site arrives without an invoice, so the time counts as nothing. The April 2026 wage floor gives it a number.

FIG. 186 Search and being found
Search and being found 2026-09-14

Your Restaurant Moved Down the Street. Here Is the Order to Republish It In.

An outdated address survives on surfaces that refresh at different speeds; the one Google states a window for usually takes about ten minutes, but in some cases up to thirty days.

FIG. 187 Ordering and payments
Ordering and payments 2026-09-14

The Contactless Ceiling Is Now Each Provider's Decision, Not the Rulebook's

The regulatory contactless ceiling was removed in March 2026; the number is now each provider's decision. Most are expected not to move it, and no restaurant is told either way.

FIG. 188 Bookings and reservations
Bookings and reservations 2026-09-14

Google Will Show a “Join Waitlist” Button on Your Profile, but Only If Someone Sets It Up

Google's “Join waitlist” button appears on a restaurant profile only after a third-party provider has been registered. Until then the Friday overflow is simply lost.

FIG. 189 Bookings and reservations
Bookings and reservations 2026-09-14

Google's End-to-End Booking Button Won't Take a System That Can't See a Month Ahead

Google's Reservations End-to-End booking button is granted through the booking system behind a restaurant; a short-window calendar fails the bar and loses that one route.

FIG. 190 Ordering and payments
Ordering and payments 2026-09-14

The Packaging Fee On Your Order Page Was Priced Before the Tax Went Up

The packaging fee on a restaurant's own order page was priced against a tax rate that has risen in four consecutive Aprils, and the cost is buried in the container price.

FIG. 191 Bookings and reservations
Bookings and reservations 2026-09-14

The Google Booking Link That Never Tells You If It Worked

Google's own documentation rules out performance data for a self-added booking link, so the quickest route onto the profile is also the one where the numbers go missing.

FIG. 192 Search and being found
Search and being found 2026-09-14

The Phone Number in Your 'Call to Book' Post Is Content Google Does Not Allow

Typing the restaurant's number into a Google post breaks a rule most owners have never read, and the button offered instead risks ringing out during service.

FIG. 193 Bookings and reservations
Bookings and reservations 2026-09-14

A Google Reservation Cancelled on Google Can Still Be Holding Your Table

A table given back through a Google reservation can stay blocked on the floor plan: a cancellation reaching the booking partner need travel no further. The covers never look lost.

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