Bookings, menus, online ordering, search. Written by the people building the product, between services.
FIG. 62
FilmFilm
Five-star incentives can distort a restaurant’s review evidence and create consumer-law and platform-policy risk. This TableSpark film explains the current UK position on review incentives, review gating, staff targets and negative feedback.
FIG. 63
FilmFilm
Private-dining enquiries get lost when event details sit in notebooks, inboxes and conversations. This TableSpark film shows a clearer route from a mobile-first restaurant website to the owner hand-off.
FIG. 64
Bookings and reservations
Private-dining enquiries lose momentum when details, ownership and follow-up sit in different places, leaving valuable group business unresolved.
FIG. 65
Menus and allergens
When a dish sells out but stays orderable online, the next order can trigger a substitution, refund and avoidable guest call during service.
FIG. 66
Cost and comparison
Orders taken against old dishes or closed service times can force staff into guest calls, substitutions and refunds while the kitchen is already busy.
FIG. 67
Cost and comparison
A low headline can become an annual subscription, a charge on every card payment and a separate bill for the rest of the restaurant operation.
FIG. 68
Rules and compliance
Five-star incentives can distort restaurant reviews, trigger platform action and raise consumer-law risk when staff blur asking with manipulation.
FIG. 69
Guest data and privacy
Booking, dietary and marketing complaints can expose scattered guest records and missed deadlines before a restaurant establishes what went wrong.
FIG. 70
Running the site
When emergency closure updates conflict across your website, Google, bookings and ordering, guests can travel needlessly, book unavailable tables or complain.
FIG. 71
Guest data and privacy
A booking form that collects too much or explains privacy too late can leave restaurants with uncontrolled guest records, confused customers and complaints.
FIG. 72
Rules and compliance
A borrowed food photo can trigger a rights dispute, takedown and urgent website rework when a restaurant cannot prove who authorised its use.
FIG. 73
Building the website
Missing entrance, seating, toilet or parking details can make a guest abandon the visit or arrive at a barrier the restaurant could have explained.