Bookings, menus, online ordering, search. Written by the people building the product, between services.
The codes went on the tables on Monday. By Saturday every order carried a fee nobody quoted, the price on screen was wrong, and the guests' details sat in someone else's app.
You hold 2,500 email addresses and can't say why you have half of them. Email the wrong ones and you risk a regulator's attention; leave the list idle and regulars drift away.
The till says one figure, the card machine another and the drawer a third. Before you buy an EPOS, price the whole 12 months and test the joins that lose money.
Your site loads, the menu is on it, and guests who search your name still land on a marketplace. Here is what that costs, and what a site must do to be found.
Your diary says you are full, then two no-shows and a wrong-sized table leave covers unsold, and some systems charge a fee on every cover. Here is how to choose a booking system that fits.
You have been quoted for an app and nobody has said what happens after launch. Here is the full cost of three routes, and the one guests can install from your own site.
Friday is our busiest night and a third of every marketplace ticket leaves as commission, while the guest belongs to someone else. How to take those orders on your own site, and what the whole set-up costs.
Sunday lunch is half empty with no-shows and lost covers while walk-ins queue at the bar, and the diary is a mess of scribbles. Here is how to take bookings without booking every seat.
One prompt can produce a page that looks ready for guests. Check what sits behind the form, or a booking, deposit or order can go missing.
An Instagram icon missing from most pages, or set to a stale handle, leaves a guest no way back. Type the handle once and save it to every page footer.
A menu page nobody reaches sends no complaint, so the problem stays invisible for months. Visitor numbers, sources and top pages show where guests actually go.
The link works, yet a guest searching your name finds a commission marketplace and old hours first. Check your details, write the search result, publish, then watch search visits.
